Hosted PBX & VoIP

Revolutionize Your Business Communications

VOIZONE’s Hosted PBX & VoIP service offers a cutting-edge solution that goes beyond traditional phone systems, providing your business with the flexibility, scalability, and advanced features needed to stay competitive. Why settle for outdated systems when you can have a modern, cloud-based solution that grows with your business?

Why Choose VOIZONE’s Hosted PBX & VoIP?

  • Flexibility and Scalability: Whether you’re a small business or a large enterprise, our Hosted PBX & VoIP service scales to meet your needs. Easily add or remove lines as your business grows without any downtime or disruptions.
  • Cost-Efficient: Reduce your operational costs by eliminating the need for on-site hardware and expensive maintenance. With VOIZONE, you only pay for what you need, when you need it.
  • No Long-Term Contracts: We believe in the quality of our services, which is why we don’t lock you into long-term contracts. Experience the freedom to adjust your services based on your evolving business needs.
  • Enhanced Productivity: Streamline your communication processes with features like call routing, conferencing, and voicemail-to-text, ensuring your team stays connected and efficient.
  • Anywhere, Anytime Access: Manage your phone system from any device, whether you’re in the office, on the road, or working remotely. Our cloud-based platform ensures that your business is always connected.

Key Features

UC Client

  • Manage all your unified communications in one easy-to-use interface. 

  • Access call history, recording, enterprise contacts, and more from anywhere. 

Call Conferencing

  • Host secure, high-quality conference calls with up to 100 participants.
     
  • Use conference bridges and 3-way calling to collaborate effortlessly. 

Call Management

  • Advanced features like attended transfer, auto-attendant answering, and call recording. 

  • Set up call routing, queue management, and find-me/follow-me services for optimal efficiency. 

Music on Hold

  • Customize your hold music with commercials or messages tailored to your brand. 

  • Ensure your customers stay engaged while waiting on the line. 

Virtual Auto Attendants 

  • Provide a professional and responsive experience with automated call routing. 

  • Set up multiple top-level and sub-level auto attendants to guide callers to the right department. 

Origination and Termination 

  • Domestic and international call handling with E911 support.

  • Assign toll-free numbers and manage endpoint templates with ease.

Reporting

  • Access detailed reports on accounting, billing, call center activity, and more

  • Use call volume graphs and traffic reports to make informed decisions.

ACD Routing (Automatic Call Distribution) 

  • Automatically distribute incoming calls to the appropriate agents based on pre-defined criteria.

  • Use reason codes and tally codes to track and optimize your call handling processes.

With VOIZONE’s Integrated Solutions, your business can achieve new levels of efficiency and productivity. These solutions not only simplify your daily processes but also empower your team to work smarter, not harder.

 

VOIZONE’s Integrated Solutions offer the flexibility and power you need—without the constraints of long-term contracts.